Terms and Conditions
1. INFORMATION ABOUT US
This site is operated by and the goods you purchase will be supplied by ZA DIZAJN d.o.o. ("we"). We are registered in Slovenia under company number 6824200000 and with our registered office at Trnovče 12, 1225 Lukovica. Our main trading address is Trnovče 12, 1225 Lukovica Our VAT number is SI 58142886.
You can contact us by email at firstname.lastname@example.org, by telephone on +38682055080 or write to us at ZA DIZAJN d.o.o., Trnovče 12, 1225 Lukovica, Slovenia.
2. YOUR PERSONAL INFORMATION
3. CONTRACT CONCLUSION
If you submit an order for goods via this site by clicking 'Submit order', your order is an offer to us to buy the goods on our website.
We will acknowledge receipt of your order by sending you an automatically generated email accepting your order. With this email the contract will be concluded.
The contract will relate only to those specific goods which are referred to in our email confirming our acceptance of your order. You should read and check the details in this email to ensure that they are correct. If the details in the email confirming your order are not correct, or if you are not satisfied with the details in the email, please contact us at email@example.com
The contractual language is English or Slovenian.
We store the contract’s content and will send you the details of your order as well as the our general terms via e-mail. The general terms you can find here Terms And Conditions at all times. The details about your recent orders you will find in your customer login.
4. PRICE AND DELIVERY COSTS
We shall use our reasonable endeavours to ensure that the prices as quoted on our site are correct. Information displayed on this site relating to pricing is subject to change by us without notice, but those on the site at the time of any order placed will be the prices applicable to that order.
Where the correct price of the goods is less than our stated price, we will charge the lower amount on dispatch. If the correct price of the goods is higher than the price stated on our site, we may, if possible, reject your order in our discretion, in which case we will notify you of such rejection and the correct price for the goods.
Unless stated otherwise, all prices include VAT (where applicable) but exclude delivery costs. Delivery costs can be looked up here Shipping and Delivery. They will be notified to you separately before you submit your order and will be confirmed to you by email.
5. AVAILABILITY AND DELIVERY
Information displayed on this site relating to availability is subject to change by us without notice. We cannot guarantee permanent or continuous availability of all products on this site. All orders are subject to availability at all times.
We deliver to European countries only, for International shipments contact us on firstname.lastname@example.org
We will deliver the goods ordered by you to the address you give us for delivery at the time you make your order on the site.
Delivery will be made according to the information on the product pages after your order is accepted.
We are not responsible for any delay in delivery caused by the unavailability of someone to take delivery of the products. It is your responsibility to contact the post office or courier company as applicable to arrange the collection or delivery of products that could not be delivered because you were unavailable.
Payment for goods can be made by one of the following payment methods:
- Bank transfer/ +3% discount
By choosing this payment option, you will recive offer with your order on your e-mail, which you must than confirm. Offer expires in fourteen days. We offer free shipping within Slovenia.
- Paypal / up to an order value of €2,000.00
You can pay the invoiced amount via the online provider PayPal. At the end of the order process you will be taken to the Paypal page for you to log in. You must already be registered there or register, authenticate yourself with your access data and confirm the payment transfer to us (exception: guest account).
Goods in stock will be dispatched as soon as we receive confirmation of your payment via PayPal. Payment via PayPal is possible with us up to an order value of €1,500.00.
-Credit card / up to an order value of €2,000.00
Payment by credit card is only possible for orders up to the value of €2,000. We accept Eurocard/Mastercard, VISA Activa, Maestro and American Express. If the bank issuing your credit card has registered it for 'Verified by VISA' or 'MasterCard SecureCode', the associated authorisation process is carried out. Your credit card information is transferred using SSL encryption and managed with the utmost confidentiality, keeping your details secure and ensuring that they do not fall into the wrong hands. The deliverable goods are dispatched as soon as your credit card payment has been accepted. In the case of payment by credit card, the reservation of the order will take place upon completion of the order, your account will be charged when the goods are shipped. Verified by Visa or MasterCard SecureCode are programs of highest level of security. You do not provide us with data directly, rather a window for Verified by Visa or MasterCard SecureCode opens at the end of the order process. You than enter your information with Verified by Visa or MasterCard SecureCode. After successful or negative credit card processing you are taken back to our shop again and informed of the payment status.
NB : In the event of a negative confirmation, the order process is not yet complete. In this case you have to select an alternative payment method.
Payment for goods will be made in accordance with the procedure explained in the information page “payments”.
7. RIGHT TO CANCEL (only for customers within the European Union)
You have the right to cancel the purchase of a good without having to give a reason at any time within the “cooling off period” of fourteen days, beginning on the day after you receive the goods.
You must notify us of your cancellation in writing or in another durable medium to our contact address. email@example.com
If you are in possession of the goods you are under the duty to retain them and take reasonable care of them.
You must send the goods back to us in their original condition to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have cancelled the contract. We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods or return them at our expense.
Effects of cancellation
If you cancel this contract, we will reimburse to you all payments received from you, without undue delay and not later than fourteen days after the day on which we are informed about your decision to cancel this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. In any event, you will not incur any fees as a result of the reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.
You shall bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods
Exclusion and/or premature expiration of the right to cancel
The right to cancel does not apply for consumers who, at the time of concluding the contract, are not nationals of a member state of the European Union and whose exlusive residence and address of delivery are located outside of the European Union.
You will not have any right to cancel a purchase for the supply of any of the following goods:
- for the supply of goods made to your specifications or clearly personalised or which by reason of their nature cannot be returned or are liable to deteriorate or expire rapidly;
If you wish to cancel this contract, please complete and submit this form.
ZA DIZAJN d.o.o.
I/We (*) hereby give notice that I/We (*) cancel my/our (*) contract of sale of the following goods (*)
Ordered on (*) ____________ / received on (*) __________________
Name of consumer(s)
Address of consumer(s)
Signature of consumer(s) (only if this form is notified on paper)
(*) Delete as appropriate
8. CANCELLATION BY US
We reserve the right to cancel the contract between us if, for example:
- we have insufficient stock to deliver the goods you have ordered;
- we do not deliver to your area; or
- In the case where we believe that the user acts in a harmful way, which the provider and / or website managed by the provider, have caused injury to the submission of fraudulent orders, the provider reserves the right, in its sole discretion to require a prepayment from this user .
- If we consider that the user violates applicable law or detrimental to the interests of Web sites managed by the provider
- one or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.
If we do cancel your contract we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit or debit card as soon as possible but in any event within 30 days of your order.
9. TITLE AND RISK
You will become the owner of the goods you have ordered when they have been delivered to you and we have received clear funds in full payment for the goods. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.
We reserve the right to disable the website or to disable access to it due to technical or other problems and maintenance, which also means disabling or an obstacle to shop. We are not responsible for compensation for any losses, damages or expenses (hereinafter: the damage) that the user due to the termination, failure or obstacles to the functioning websites.
The provider does not guarantee the accuracy, completeness and correctness of the contents published on the website, nor does it accept responsibility for any damage that might be suffered due to reliance on the published content.
The provider is not liable for any damage that may occur to the user's hardware, software and other equipment due to the use of websites. The user should provide adequate protection software (antivirus, etc.) Before accessing and using the Website.
The user must ensure appropriate security and confidentiality of data used for the registration / login on websites (e-mail address, password). The provider is not liable for damage that might arise as a result of user unauthorized disclosure or use of your login information.
Although the trader tries to provide accurate pictures of products for sale online, all photographs taken as symbolic. Photos do not guarantee the properties of the product.
The Seller shall be liable for any contractual and quasi-contractual claims and for claims of liability in tort regarding damages and effort compensation as follows:
10.1 The Seller shall face unlimited liability
- in case of intent or gross negligence
- in case of injuries of life, body or health resulting from intent or negligence
- in case of a promise of guarantee, unless otherwise provided.
- in case of liability resulting from mandatory statutory provisions such as the product liability and safety law.
10.2 Provided that the Seller negligently infringes an essential contractual duty, the liability to pay damages shall be limited to the foreseeable, typically occurring damage, unless unlimited liability applies pursuant to Section 10.1. Essential contractual obligations are obligations the contract imposes on the Seller according to its content to meet the purpose of the contract and whose fulfillment is essential for the due and proper implementation of the contract and on the fulfillment of which the Client can regularly rely.
10.3 For the rest the Seller’s liability is excluded.
10.4 The aforementioned provisions on liability apply also for the Seller’s liability regarding his legal representatives and vicarious agents.
11. EVENTS BEYOND OUR CONTROL
We will have no liability to you for any delay in delivering goods you have ordered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lockouts and other industrial disputes, breakdown of systems or network access, flood, fire, explosion.
Provider is liable for product damage during transport to the user. However, if the products are damaged or stolen during transport from user to provider liability is assumed by the user.
In the case of obvious signs of injury (torn envelope, deformation, etc.) The user must refuse the shipment to avoid the potential complications when returning the damaged goods.
If any part of these terms is unenforceable, the enforceability of any other part of these terms will not be affected.
13. LAW AND JURISDICTION
The legal relationships between users and providers of Web pages are governed by the regulations of Slovenia. Any dispute will be subject to the courts Slovenia, after each time the seat of the provider .
All notices you send us must be sent to the contact details on this site Contact. We may give notice to you at either the e-mail or postal address you provide to us when making a purchase. [Notice will be deemed received and properly served 24 hours after an e-mail is sent or three days after the date of posting of any letter.] In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that the letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that the e-mail was sent to the specified e-mail address of the addressee.